We were commissioned to carry out a technical due diligence for the acquisition of a renowned call center company. The aim was to thoroughly assess the IT infrastructure, software applications and data security measures in order to identify potential risks and opportunities. Within 12 weeks, we carried out a comprehensive analysis of the company’s technological landscape and business processes. The results were instrumental in supporting the buyer’s decision-making and developing a strategic roadmap for post-merger integration.
The call center company offers comprehensive customer service solutions for various industries.
We advised a German medium-sized company with over 100 employees.
The Tech DD lasted 12 weeks and included several phases of data collection, analysis and evaluation.
The tech due diligence revealed that the call centre company has a robust IT infrastructure and a scalable software solution.
We offer our clients support as consultants, partners and developers to turn their projects and ideas into success stories.
In the assessment phase, we conducted a comprehensive analysis, identifying operational challenges and opportunities:
The second phase focuses on the operational implementation of the strategic plan. In addition, possibilities for integrating innovations are examined.
In the final phase, a comprehensive analysis of the goals achieved, the documentation of the results and the derivation of potential improvements are carried out.
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