How to Fix ARP Table Issues: Step-by-Step Guide to Clearing and Updating ARP Cache

Introduction

The Address Resolution Protocol (ARP) is essential for mapping IP addresses to MAC addresses, enabling seamless communication in a local network. ARP table issues can lead to network connectivity problems, packet loss, slow performance, or even security vulnerabilities like ARP spoofing.

This step-by-step guide will help you identify and fix ARP table issues by clearing and updating the ARP cache to restore proper network functionality.

What Causes ARP Table Issues?

Several factors can lead to ARP issues, including:

โœ… Stale or Corrupt ARP Entries โ€“ Outdated MAC address mappings causing connectivity failures.
โœ… Duplicate IP Addresses โ€“ Conflicting ARP entries leading to packet misrouting.
โœ… Incorrect Static ARP Entries โ€“ Manually configured MAC-IP mappings overriding correct ones.
โœ… ARP Spoofing or Poisoning โ€“ Malicious attacks causing traffic redirection.
โœ… Router or Switch Misconfigurations โ€“ ARP requests not propagating correctly in the network.

Now, letโ€™s go through step-by-step troubleshooting to resolve ARP table issues.

Step 1: Check the ARP Table for Issues

How to View ARP Entries:

๐Ÿ”น On Windows:

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arp -a

๐Ÿ”น On Linux/Mac:

nginx

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arp -n

๐Ÿ”น On Cisco Routers/Switches:

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show ip arp

Signs of ARP Table Issues:

โŒ Duplicate MAC addresses assigned to different IPs
โŒ Stale or missing ARP entries
โŒ Unexpected MAC addresses for known IPs

If you notice incorrect entries, move to Step 2.

Step 2: Clear and Update ARP Cache

If ARP cache contains incorrect or outdated entries, clearing and updating it can resolve the issue.

Flush ARP Cache

๐Ÿ”น On Windows:

go

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netsh interface ip delete arpcache

๐Ÿ”น On Linux/Mac:

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sudo ip -s -s neigh flush all

๐Ÿ”น On Cisco Router/Switch:

arduino

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clear ip arp

After clearing, check the ARP table again to confirm itโ€™s updated:

scss

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arp -a  (Windows)

arp -n  (Linux/Mac)

show ip arp  (Cisco)

If issues persist, move to Step 3.

Step 3: Manually Add Correct ARP Entries

If clearing ARP cache does not resolve the issue, you may need to manually assign ARP entries.

How to Add Static ARP Entries:

๐Ÿ”น On Windows:

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arp -s < IP Address> < MAC Address >

๐Ÿ”น On Linux/Mac:

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sudo arp -s < IP Address > < MAC Address >

๐Ÿ”น On Cisco Routers/Switches:

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arp < IP Address > < MAC Address > ARPA

After adding static entries, test network connectivity using:

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ping < Destination IP >

If the problem persists, move to Step 4.

Step 4: Detect and Prevent ARP Spoofing

An ARP poisoning attack can manipulate ARP tables and redirect network traffic to a malicious machine.

Check for ARP Spoofing Symptoms:

๐Ÿ”น Unexpected MAC addresses appearing for important IPs (e.g., gateway IP).
๐Ÿ”น Intermittent network disconnections.
๐Ÿ”น Sudden slowdowns in traffic routing.

How to Detect ARP Spoofing:

๐Ÿ”น Use Wireshark to analyze ARP traffic:

Filter ARP packets with:
nginx
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arp

  • Look for MAC address inconsistencies.

Enable ARP Security Mechanisms:

๐Ÿ”น For Cisco Switches โ€“ Enable Dynamic ARP Inspection (DAI):

nginx

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ip arp inspection vlan 10

๐Ÿ”น For Linux โ€“ Use ARP Spoofing Detection Tools:

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sudo arping -I eth0 -c 3 < Gateway IP >

๐Ÿ”น For Windows โ€“ Use Anti-ARP Tools like ARPwatch.

If ARP spoofing is detected, isolate the malicious device and update security policies.

Step 5: Verify Router and Switch Configurations

If ARP issues persist, ensure routers and switches are processing ARP requests correctly.

๐Ÿ”น Check ARP Timeouts on Cisco Devices:

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show interfaces | include ARP

๐Ÿ”น Increase or Decrease ARP Timeout if Needed:

kotlin

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interface vlan 10

arp timeout 1200

๐Ÿ”น Ensure Proxy ARP is Enabled (If Required for Routing):

nginx

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ip proxy-arp

Restart the affected devices and test connectivity again.

Step 6: Monitor ARP Traffic for Recurring Issues

Once the issue is fixed, monitor the ARP table regularly to prevent future problems.

Recommended Network Monitoring Tools:

๐Ÿ”น Wireshark โ€“ Analyze ARP traffic and detect anomalies.
๐Ÿ”น SolarWinds IP Address Manager โ€“ Track and manage ARP entries.
๐Ÿ”น PRTG Network Monitor โ€“ Monitor ARP requests and identify potential spoofing.

If no further ARP anomalies occur, your network is now stable! ๐ŸŽ‰

Best Practices to Prevent Future ARP Issues

โœ… Regularly clear and refresh ARP cache on critical devices.
โœ… Use Static ARP Entries for crucial devices like routers and servers.
โœ… Enable ARP Spoofing Protection on network switches.
โœ… Segment VLANs properly to limit ARP-based attacks.
โœ… Monitor ARP tables periodically using network monitoring tools.

Get Expert IT Support for ARP and Network Issues

Still facing ARP table issues, network slowdowns, or potential ARP spoofing attacks?

๐Ÿ”น TechNow offers expert IT Support Services in Germany, specializing in ARP troubleshooting, network security, and switch/router configuration.

Arrange a free initial consultation now

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