IT Support

We have taken over the IT support for a leading German management consultancy.

ABOUT

IT support across Germany

Our team was contracted to review and optimize the IT support structure of a consulting firm with over 30 employees. Through a detailed analysis, we identified several key areas for improvement, including network security, data management and end-user support. We implemented a customized solution that included modern cloud services, enhanced security protocols and a 24/7 support system. As a result, the company experienced a significant increase in system reliability and employee productivity.

OVERVIEW

INDUSTRY

Consulting

Die Beratungsbranche ist bekannt für ihre schnellen Abläufe und die Notwendigkeit, jederzeit auf aktuelle Daten zugreifen zu können.

COMPANY SIZE

30+

This size requires an IT infrastructure that is both flexible and robust in order to fulfil the different requirements.

DURATION

Ongoing

Ongoing collaboration is increasing IT security and minimizes downtimes.

RESULTS

More Productivity

The collaboration led to a significant reduction in system failures and support requests.

Innovate Today. Lead Tomorrow.

Our Approach

We offer our clients support as consultants, partners and developers to turn their projects and ideas into success stories.

step 1

Planning and conception

In the assessment phase, we conducted a comprehensive analysis, identifying operational challenges and opportunities:

step 2

Implementation

The second phase focuses on the operational implementation of the strategic plan. In addition, possibilities for integrating innovations are examined.

step 3

Maintenance and Support

In the final phase, we conduct a comprehensive analysis of the goals achieved, maintenance, support and the evaluation of potential improvements.

RESULTS

Tangible Results

By implementing our bespoke IT support plan, the company was able to maximize uptime while minimizing the risk of data breaches. The introduction of cloud services significantly improved collaboration and data access, while the new security protocols provided comprehensive protection against external threats. The 24/7 support system led to a significant reduction in downtime and faster resolution of issues, increasing overall productivity. The positive response from employees to the improved IT support and new workflows confirmed the success of our measures.

MORE CASES

Managed IT Services

We developed and implemented a customized managed IT strategy for a leading German agency.

Cyber Security

For a growing management consultancy we intensified the protection and strengthening of the IT infrastructure against digital threats.

Want to learn how tech can improve your business?

Please feel free to arrange a non-binding consultation with our experts.