A leading German management consultancy was faced with the challenge of optimizing its knowledge management. The existing wiki platforms and knowledge bases were cumbersome, unintuitive and required regular manual updates. To increase efficiency and ensure user-friendly access to information, the company decided to introduce a customized GPT chatbot as a knowledge manager.
The industry is being transformed by AI, leading to more efficient consulting processes and the development of new service offerings.
We introduced the solution in a German medium-sized company with over 120 employees.
The project was completed within 4 months in close cooperation with the client.
CustomGPT has not only enhanced the efficiency of content creation but has also set a new standard for knowledge management in general.
We offer our clients support as consultants, partners and developers to turn their projects and ideas into success stories.
In the assessment phase, we conducted a comprehensive analysis, identifying operational challenges and opportunities:
In the assessment phase, we conducted a comprehensive analysis, identifying operational challenges and opportunities:
A CustomGPT chatbot has been trained to access company data, extract information and generate customised answers to complex questions.
Our collaboration led to a transformative journey in the area of Learning & Development.
By implementing the tool, employees can develop their soft skills in a targeted manner. The introduction of the tool fostered a culture of continuous improvement as employees constantly worked on their soft skills.
This success story shows the tangible results of our customized strategies and illustrates how efficiency, innovation and customer centricity can redefine a company’s journey and establish it as an industry leader.
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