CustomGPT Chatbot

For a leading German management consultancy, we implemented a customized GPT chatbot as a knowledge manager.

ABOUT

KI Chatbot als Wissensmanager

A leading German management consultancy was faced with the challenge of optimizing its knowledge management. The existing wiki platforms and knowledge bases were cumbersome, unintuitive and required regular manual updates. To increase efficiency and ensure user-friendly access to information, the company decided to introduce a customized GPT chatbot as a knowledge manager.

OVERVIEW

INDUSTRY

Management Consulting

The industry is being transformed by AI, leading to more efficient consulting processes and the development of new service offerings.

COMPANY SIZE

120+

We introduced the solution in a German medium-sized company with over 120 employees.

DURATION

4 Months

The project was completed within 4 months in close cooperation with the client.

RESULTS

More Efficiency

CustomGPT has not only enhanced the efficiency of content creation but has also set a new standard for knowledge management in general.

Access the knowledge of all employees with CustomGPT. In seconds.

Our Approach

We offer our clients support as consultants, partners and developers to turn their projects and ideas into success stories.

step 1

Data Analysis

In the assessment phase, we conducted a comprehensive analysis, identifying operational challenges and opportunities:

step 2

Strategic Planning

In the assessment phase, we conducted a comprehensive analysis, identifying operational challenges and opportunities:

step 3

Implementation

A CustomGPT chatbot has been trained to access company data, extract information and generate customised answers to complex questions.

RESULTS

Our collaboration led to a transformative journey in the area of Learning & Development.

By implementing the tool, employees can develop their soft skills in a targeted manner. The introduction of the tool fostered a culture of continuous improvement as employees constantly worked on their soft skills.

This success story shows the tangible results of our customized strategies and illustrates how efficiency, innovation and customer centricity can redefine a company's journey and establish it as an industry leader. 

MORE CASES

For a German e-commerce provider, we implemented a GenAI chatbot to process customer enquiries automatically.
For a leading tech company, we developed an AI email assistant for efficient email management.

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