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CASE STUDY

Managed IT Services

We developed and implemented a customized managed IT strategy for a leading German agency.

ABOUT

Optimizing the IT environment

The introduction of Managed IT Services has led to a significant increase in operational efficiency and employee productivity. Security incidents have decreased significantly thanks to the improved security infrastructure and increased employee awareness. The agency now benefits from a modern, flexible IT environment that enables efficient collaboration both internally and with customers. In addition, constant technical support and ongoing staff training have contributed to a sustainable improvement in IT skills within the company.

OVERVIEW

INDUSTRY

Marketing

The client is active in marketing and communication. High-performance IT is crucial for the efficient realisation of creative processes and customer projects.

COMPANY SIZE

40+

We support a German medium-sized company with over 40 employees.

DURATION

Ongoing

Ongoing collaboration is increasing IT security and minimizes downtimes.

RESULTS

More Productivity

The collaboration led to a significant increase in performance, cost reduction and sustainable scalability of the IT systems.

Innovate Today. Lead Tomorrow.

Our Approach

We offer our clients support as consultants, partners and developers to turn their projects and ideas into success stories.

step 1

Planning and conception

In the assessment phase, we conducted a comprehensive analysis, identifying operational challenges and opportunities:
  • Needs analysis and target definition
  • Resource planning
  • Scheduling and milestones

step 2

Implementation

The second phase focuses on the operational implementation of the strategic plan. In addition, possibilities for integrating innovations are examined.
  • Team composition and distribution of tasks
  • Development and realization
  • Quality assurance and customization

step 3

Maintenance and Support

In the final phase, we conduct a comprehensive analysis of the goals achieved, maintenance, support and the evaluation of potential improvements.
  • Maintenance of the systems
  • First, second & third level support
  • Continuous improvement

RESULTS

Tangible Results

Our collaboration led to a transformative journey for the company.

Thanks to the partnership with the IT system house, the marketing agency experienced a significant improvement in its IT performance and security. The reduction in system failures and the increase in efficiency led to noticeable cost savings and allowed the agency to invest more resources in its core business. The increased IT security also improved customer confidence in the agency. The ongoing support and optimisation of the IT systems ensures the agency's sustainable technological development and competitiveness.

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